Terms & Conditions
Welcome to Vanilla Bean Baby! By accessing our website or purchasing from us, you agree to the following terms and conditions. Please take a moment to read them carefully. If you have any questions, feel free to reach out—we’re here to help!
1. General Information
Vanilla Bean Baby is dedicated to providing timeless, high-quality babywear designed for comfort, style, and durability. These Terms and Conditions govern your use of our website and your purchase of products from us. By visiting or shopping with us, you agree to be bound by these terms.
2. Product Information
We strive to provide accurate product descriptions and images to help you make informed purchases. However, slight variations in colour or design may occur due to screen settings or manufacturing differences. All items are subject to availability, and we reserve the right to discontinue products without notice.
3. Pricing and Payment
All prices are listed in AUD and include GST.
We accept payment via credit cards, PayPal, and Afterpay (if available).
In the event of a pricing error, we reserve the right to cancel or adjust your order.
4. Shipping and Delivery
We offer both domestic and international shipping. Delivery times and costs vary depending on your location and will be displayed at checkout.
International customers are responsible for any import duties, taxes, or customs fees that may apply in their country.
While we take care to ensure your items arrive safely, Vanilla Bean Baby is not liable for delays or damage caused during transit.
5. Returns and Refunds
We want you to love your purchase! If you’re not completely satisfied, you can return eligible items within 30 days of receiving your order, provided they are:
Unworn, unwashed, and in their original condition.
Returned with all tags and packaging intact.
Unfortunately, items marked as Final Sale are non-refundable unless faulty. Shipping costs are non-refundable. For more details, visit our Returns Policy page.
6. Intellectual Property
All content, including logos, images, and designs, is the exclusive property of Vanilla Bean Baby. Reproduction, distribution, or modification of any materials without our written consent is strictly prohibited.
7. Privacy
Your privacy is important to us. We collect and use your information in accordance with our Privacy Policy, which outlines how we handle your data and protect your privacy.
8. Liability
Vanilla Bean Baby is not liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services. Our liability is limited to the purchase price of the items you’ve bought from us, as required by Australian Consumer Law.
9. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be handled under this jurisdiction.
10. Updates to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on our website.
12. Social Media
By tagging @vanillabeanbabyau on social media you grant us permission to re-post and/or re-use the image(s) for marketing purposes.
11. Contact Us
We’re here to help with any questions or concerns you may have. Reach out to us by filling the form down below.